Leads are not sent to ESPs integrated through YCP

Incident Report for Yieldify

Resolved

No further issues with leads integrations have been detected within the relevant systems. The leads collected by a Yieldify campaign that failed to be processed during the incident have been replayed successfully.

Posted Mar 30, 2022 - 16:44 BST

Update

We are continuing to monitor for any further issues.

Posted Mar 29, 2022 - 17:32 BST

Update

We are continuing to monitor for any further issues.

Posted Mar 29, 2022 - 17:30 BST

Monitoring

We detected a drop in the number of leads sent to our integration partner. This drop started on Thursday, the 24th of March at around 10 am GMT. As of the 29th of March, we have identified and fixed the relevant systems. Leads are now processed and sent as expected to any integrated ESPs and CRMs systems.

We are monitoring our systems and we will ensure that all leads that were not processed between the 24th and the 29th are re-processed.

Posted Mar 29, 2022 - 17:30 BST

This incident affected: YCP Integrations.